Shipping
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Returns
Anything bought from the Smoke Shop cannot be exchanged or returned. All sales from the smoke shop are final.
Contact us before making any return. admin@bohemianhigh.com
- Original sales receipt or print out of online order must accompany returns.
- We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in “new unaltered, unused condition and unwashed”. Definition of new, unaltered and unused condition is:
- Without showing signs of wear or damage in any way.
- Within 30 calendar days of the delivery date.
- Must not be a special order or a custom order.
- Unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item’s particular item description.
- If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
- Refunds are contingent upon inspection of item(s) once we receive it.
- Customer is responsible for all shipping costs if seller is not at fault.
**Please contact customer service for more information on returning an item. Thank you.
Bohemian High
email at admin@bohemianhigh.com or call 203-520-2935